Privacy Policy
YesInspect (“YesInspect,” “we,” “us,” or “our”) provides mobile and web-based tools for creating inspection templates, completing inspection reports, collaborating with teams, generating PDF reports, and collecting report approvals and signatures. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the YesInspect website, mobile application, and related services.
Your inspection content belongs to you. Inspection reports, templates, company details, signatures, photos, attachments, notes, and other inspection content remain the property of the customer or organization that created or uploaded them.
1. Information We Collect
We collect information that you provide, information created while using the app, and limited technical information needed to operate, secure, and improve YesInspect.
Account and profile information
- Name, email address, authentication details, and account identifiers.
- Team, company, role, workspace, or organization membership information.
- Support messages and other communications you send to us.
Company and team information
- Company name, logo, report header details, default inspector details, and other report branding information.
- Team settings, shared templates, shared company details, report defaults, collaboration activity, and invitation information.
Inspection content
- Inspection reports, report names, answers, notes, statuses, timestamps, generated PDF files, and revision history.
- Templates, sections, field definitions, conditional logic, options, required field settings, and template usage history.
- Photos, photo captions, sketches, marked-up images, map snapshots, PDF attachments, barcode or QR scan values, URLs, contact details you choose to add, and other files or media attached to a report.
- Signatures, signer names, signing decisions, approval records, review durations, rejection notes, and sign-off metadata.
Location information
When you choose to capture a location in a report, YesInspect may collect GPS coordinates, map position data, location notes, accuracy information, and map snapshot images. Location information is used for inspection reporting and is not collected unless you use a location-related feature or grant the relevant permission.
Device, usage, and diagnostics information
- Device type, operating system, app version, language, approximate region, and diagnostic logs.
- Usage events such as report creation, template use, synchronization status, approval actions, and error states.
- Crash reports, performance information, and security logs used to diagnose problems and protect the service.
2. App Permissions
YesInspect may request permissions so specific inspection features can work. You can control permissions through your device settings, but some features may not work if permissions are disabled.
- Camera: used to capture inspection photos, scan barcodes, and scan QR codes for template or company-detail transfer.
- Photos or media library: used to select existing images for reports and to import QR images when supported.
- Location: used to add GPS coordinates, map snapshots, and location notes to inspection reports when you choose to capture a location.
- Files and storage: used to attach PDFs, import or export templates, import or export company details, store generated reports, and share files.
- Contacts: used only when you choose to add a contact to an inspection field.
- Notifications: used to notify you about report activity, team collaboration, approvals, reminders, and important account or service updates.
3. How We Use Information
We use information to provide, maintain, secure, and improve YesInspect, including to:
- Create, save, sync, search, and display inspection reports and templates.
- Generate PDF reports, append signatures and approvals, and support report sharing or export.
- Enable collaboration, team workspaces, shared templates, shared company details, report assignments, notifications, review, and sign-off workflows.
- Authenticate users, manage accounts, enforce access controls, and prevent unauthorized access.
- Provide customer support, respond to inquiries, troubleshoot issues, and communicate service updates.
- Improve app performance, reliability, usability, security, and product functionality.
- Comply with legal obligations and enforce our rights and agreements.
4. How Information Is Shared
We do not sell your personal information. We share information only as needed to provide the service, at your direction, or as legally required.
- With your team or organization: reports, templates, company details, approvals, signatures, and collaboration activity may be visible to teammates, administrators, reviewers, or other users you invite or authorize.
- When you share or export: if you export, email, download, print, or otherwise share a report, PDF, template, file, QR code, or company details, the recipients may access the information you choose to share.
- With service providers: we may use vendors for hosting, authentication, cloud storage, analytics, crash reporting, email delivery, customer support, payments, or security. These providers may process information only to perform services for us.
- For legal, safety, and security reasons: we may disclose information if required by law, legal process, or valid government request, or when necessary to protect rights, safety, security, and service integrity.
- Business transfers: information may be transferred if YesInspect is involved in a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.
5. Data Storage, Security, and Sync
YesInspect may store data locally on your device and, when cloud or team features are enabled, synchronize data with our cloud systems and service providers. We use reasonable technical, administrative, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure. You are responsible for protecting your account credentials, device access, and any files you export or share outside YesInspect.
6. Data Retention and Deletion
We retain information for as long as needed to provide the service, maintain records, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements. Retention periods may vary based on the type of data, your settings, team policies, and legal requirements.
- You may delete reports, templates, attachments, or other content through the app where deletion tools are available.
- Team or organization administrators may control retention or access for workspace data.
- Deleted information may remain in backups, logs, or archival systems for a limited period before being removed according to our backup and retention practices.
7. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.
To make a privacy request, contact us at yesinspect.suppprt@gmail.com. We may need to verify your identity and account authority before completing a request. If your account is managed by an organization, we may direct certain requests to that organization’s administrator.
8. International Transfers
Information may be processed and stored in countries other than where you live. Where required, we use appropriate safeguards for international transfers of personal information.
9. Children’s Privacy
YesInspect is intended for professional and business use. It is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law.
10. Third-Party Links and Exports
YesInspect may allow you to open links, share files, export reports, or send information through third-party apps and services. This Privacy Policy does not apply to third-party websites, apps, or services that you choose to use outside YesInspect.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and may provide additional notice in the app, by email, or through the website.
12. Contact Us
For privacy questions, support requests, or account-related inquiries, contact us at yesinspect.suppprt@gmail.com.